Price Match Guarantee
We’re committed to offering the greenest products on the market at the best prices available. If you happen to find a lower price online (subject to the terms and conditions below), we’ll refund you 100% of the difference plus an EXTRA 10% on top of that. It's our 110% Price Match Guarantee.
Price Match Guarantee Terms & Conditions
- The product must be the exact same make, model, and color as purchased at TheGreenOffice.com.
- The online merchant offering the lower price must have the product currently in stock and available for immediate delivery.
- The online merchant must be an established U.S. site, as determined by TheGreenOffice.com. This Price Guarantee does not apply to auction sites.
- Price Guarantee applies to price of the item, prior to any shipping charges, handling fees, processing fees, taxes, etc.
- Claims must be received via e-mail within 3 days from purchase date.
- Limited to three claims per customer in any 60 day time period.
- Limited to three of the same item number per customer.
- Does not apply to merchants offering factory-reconditioned, refurbished, closeout or previously returned items.
- Does not apply to merchants offering special promotions such as sale prices, rebate offers, coupon offers, quantity discounts, special orders and/or membership requirements for buyers and/or sellers.
- Price Guarantee applies to online orders only.
- Price Guarantee applies to items for which no other offer, promotion or incentive that may otherwise be provided by TheGreenOffice.com has been utilized or accepted by customer.
- TheGreenOffice.com must be able to confirm the lower price, and unconfirmed prices will not be honored.
- TheGreenOffice.com reserves the final right to best determine eligibility for this Price Guarantee.
- Price Guarantee is subject to change without prior notice.
- 110% difference will be issued in the form of a TheGreenOffice.com store credit or gift card/coupon. You are eligible for up to $250 in store credit on future purchases at TheGreenOffice.com per 60 day time period.
- Certain items are excluded from the Price Guarantee, including but not limited to: all consumer electronics, all office furniture and equipment, all shredders, all laser printers, all projectors, all data and tape cartridges, all floor machines and equipment.
- The list of excluded items is subject to change without prior notice.
Submit a Request
To submit a refund request, please email firstname.lastname@example.org with the following information:
- Name of online merchant offering the lower price
- Link to product page on merchant website showing the lower price
- Item number (SKU) for product from both our site and the merchant site